SECURITY AND PERSONAL INFORMATION

1. Services and links on our website

Our website does not allow our visitors to communicate with other visitors or post information that would be accessible to other visitors.

This website contains links to other websites. Please be aware that Tropicazoo - Online Store is not responsible for the privacy practices of these sites. The privacy statement applies only to this website. We recommend exercising caution when leaving this site and encourage you to read the privacy statement of each site you visit, especially when placing online orders.

2. Automatic collection of information

We combine website visit data with anonymous and specific data from identified individuals for the following purposes:

• Technical administration of the website;

• Improving the usability and navigation of our site;

• Customer management;

• Marketing.

3. Use of cookies

Cookies are pieces of information stored on your computer. They are not used to store personal or confidential information.

However, we use cookies to store information that enhances the online experience. We retain the language of site use and a cookie that personalizes the site with information about you when you log in with your username and password.

You can disable cookies. However, it will be impossible for you to place orders online.

4. Collection and use of your personal data

We only store personal information of our visitors who register to use our services.

5. Disclosure

We do not disclose your personal information to our merchants, divisions, or other companies. Your personal data will not be disclosed to government institutions or authorities unless required by law.

6. Access to the personal data we hold

You can request all the personal information we hold about you by writing to us at denis@tropicazoo.com. We will provide the requested information within one week. Proof of identification may be required. This information is provided at no cost.

We reserve the right to refuse your request for access to your information. In this case, we will justify the reason for the refusal.

You can modify or update your personal information by logging into our website.

7. Support for our privacy statement

For any questions about our privacy statement, please email us at webmaster@tropicazoo.com

8. Security Policy

We have established guidelines, rules, and technical measures to ensure that your personal information:

• Cannot be accessed without authorization;

• Cannot be disclosed or used improperly;

• Cannot be modified without authorization;

• Cannot be destroyed or lost.

We use the Monetico service from Caisse Dejasdins to provide you with a secure service. All credit card information is encrypted at the time of the transaction. We do not store credit card numbers on our servers.

Employees with access to this data or involved in its processing are bound by a confidentiality agreement regarding your personal information.

Through these controls and procedures, we guarantee you a very secure online purchase. In fact, it is much safer to buy online at Tropicazoo.com than in restaurants or gas stations.